How Long Will It Take To Receive My Kit In The Mail?

We offer both physical kits and immediate electronic options to help you start selling your platinum quickly.

You should receive your physical Appraisal Kit in the mail within 3-5 business days from the date of your request. The kit includes everything you need to safely package and ship your platinum items to our secure facility.

Need Faster Service?

For immediate service, we provide an electronic FedEx shipping label in your welcome email. This can be used the same day you request your kit, allowing you to ship your platinum items without waiting for the physical kit to arrive.

No Printer? No Problem!

Simply take your mobile phone to your nearest staffed FedEx location. Show them the mobile barcode included in the e-appraisal kit attached to your welcome email, and they can print the shipping label for you.

Need Assistance?

If you have any questions about receiving or using your kit, please call our customer service team at (800) 538-8188 Monday - Friday 8am - 6pm EST.